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At Penryn Jobcentre we value the work conducted by the Phoenix Project at Cornwall Fire and Rescue Service.

The Phoenix team now play an integral part in assisting us to improve communication skills, gain confidence and help people back into work. The course challenges its participants in such a different manner to any other provision Jobcentre Plus has to offer and in just four and a half days we see them grow as individuals, improve their communication skills and become more employable.

The stats show just how beneficial their time and effort has been.  We have held 5 courses over the past 30 months at Falmouth Community Fire Station, seeing 41 of our customers sign up.  Of these 41, only 1 delegate (from the last course 6 months ago) has failed to leave our register.

We cannot praise the Project or its team enough and feel it was best summed up by our previous Manager who attended a Passing Out Parade shortly before he retired when he said:

“In my 45 years spent in the RAF and as a Jobcentre Manager I have never seen such an excellent and valuable course, and I have never been more proud!”

 

Chris Dengler Customer Services Manager 24th April 2014

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